We encourage employees to utilize the HR Help Center (HHC), a web-based query management tool, to submit and track sent HR or Payroll queries.
Benefits of using this portal:
- more efficiently interact with Source Pay's partner, Safeguard Global, by submitting requests that are smart-routed directly to your dedicated teams
- track and review progress on your submitted requests in real time
- access knowledge, content, and learning material about HSC
How to access the HR Help Center?
- Access using this: hrhelp.sourcepay.co.uk
- Click on Sign In in the upper-right.
- Click on Forgot my password in the pop-up window.
- A new pop-up window will open requesting your email address. Once you submit your email address, you will receive an email with instructions on how to set up your password.
If you have issues with logging into this portal, please contact Source Pay.